Delivery and Turnaround
- Day 1: You place your order AND include custom text at the time of order
- Day 3 (48 hours later): You receive a digital proof AND you approve that proof on the same day.
- Days 4-10: Your custom artwork is printed, shipped and delivered 5-7 days after approval.
Or, if you are more visual:
When checking your digital proof, you are looking for any typos or errors in the custom text or image.
Please remember that due to variations in monitors, we cannot guarantee that the colors of the digital proof will exactly match your printed art. We can, however, guarantee that you will love your printed art regardless, or we’ll give you a full refund or reprint.
We offer a total satisfaction guarantee. You may return your wall art for a reprint or full refund for up to one year (365 days) after the purchase date. Wall art can be returned for any reason and we will do our best to fix the problem. Please contact us at firstname.lastname@example.org with any questions.
We are people, too.
Mochi Home isn’t staffed by robots or zombies, it’s run by real people! Do you need something extra-customized? Are you in a big rush and need faster turnaround? Do you need some advice on where to hang your art? Just ask! We can help you with all of those things.
Our goal at Mochi Home is to help you achieve your own unique home decor nirvana. And yes, we are putting the “me” back in Home, one piece of custom wall art at a time.